E-Commerce Management

What is

E-Commerce (Electronic Commerce) is a term used for any type of business or commercial transaction which involves the transfer of information across the Internet. However, e-commerce is the hospitality context is an umbrella term referring to a range of digital marketing services which help market hotels online.

Here are some of the e-commerce services which The Percentage Company team provide to hotels and hospitality businesses in Phuket and around the world:

Why is E-commerce important?

The Internet has changed the way we communicate and the way we do business and for hotels to compete, they must adapt and embrace e-commerce technologies to survive and to stay ahead of the competition. Now more than ever, in order to be successful, hotels need to develop comprehensive and pro-active e-commerce strategies to keep your property relevant.

Here are just some of the benefits of an integrated e-commerce strategy:

  • E-commerce helps drive revenue
  • E-commerce helps get your hotel the online attention it deserves
  • E-commerce lowers your customer acquisition costs
  • E-commerce reduces your hotels reliance on 3rd party agents
  • E-commerce allows you to engage with your guests online
e-commerce services for hotels in Phuket
What is our Approach
to E-commerce?

The Percentage Company creates bespoke e-commerce solutions for hotels in Phuket and around the world, which are tailored for each individual property. We design and implement effective and transformative e-commerce sales and marketing strategies for the hospitality sector, using an omni-channel approach, leveraging the latest techniques and technologies to help drive direct bookings and reduce reliance on 3rd party agents.

We create high performing hotels using industry specific tried-and-tested winning e-commerce formulas, which we have honed over a period of years and have a focus on driving results.


The Percentage Company is a digital sales and marketing outsource agency, providing sales representation to hotels and hospitality businesses in Phuket and around the world.

We are a cutting-edge consulting agency and specialize in marketing hotels online providing the same accountability as an in-house team, with a wealth of experience, a proven track record promoting hotels and a large team, but without all the cost of full time employment. Our team of dedicated e-commerce specialists can manage all aspects of the sales and marketing process for your hotel, including strategic planning and tactical delivery in order to enhance your properties revenue.

The Percentage Company have all the necessary services to market your hotel, all in one place. We are the travel marketing specialists in Phuket and work with innovative and forward-thinking businesses to help grow their online business. Get in touch with us today to find out how we can work together to transform your property.

Check out some of our E-commerce case studies below
Tell us about your business

For years, our team of online & digital marketing experts have helped clients in Thailand & around the world give their brands a unique & empowering overhaul to turn them into game-changing businesses.

Curious how much more revenue your hospitality business could be generating with the right revenue management, digital marketing & technology support? Complete the form below for your FREE no-strings-attached Proposal!