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The Percentage Company

90/5, Moo 2, Vichit, Muang, Phuket, Thailand

+66 (0)76 609 467

contact@thepercentage.asia

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Rattana Hotel Chalong

Rattana Chalong

Rattana Hotel Chalong

Duration: 2025 – Present

Rattana is an independent property in Chalong, Phuket, serving guests drawn to one of the island’s more authentic and well-connected districts. As a new client, Rattana engaged The Percentage Company to deliver a full commercial and technology infrastructure built around sustainable direct bookings.

The Challenges

Independent properties in Phuket frequently share the same underlying challenge: a strong product undermined by distribution that leaks margin to third-party channels. Rattana needed to build the systems and strategy that keep more revenue with the property. Their priorities included:

  • Building a direct booking channel capable of reducing reliance on third-party agents.
  • Implementing a property management system to streamline operations and reporting.
  • Establishing a revenue and OTA management approach that balances visibility with profitability.
  • Creating a marketing presence to attract direct, high-value guests.

The Solutions

The Percentage Company is delivering a complete full-service engagement for Rattana, including custom website design and development, booking engine integration, Cloudbeds PMS implementation, and full OTA and revenue management. The approach mirrors the model we have refined across independent Phuket properties: direct-first distribution, strategic OTA management, and a technology stack that gives the property genuine control over its pricing, availability, and performance data.

The Scope

This is a full-stack partnership covering technology, distribution, revenue management, and digital marketing, coordinated through a single team. The Percentage Company works as an extension of Rattana’s own operation, bringing the commercial systems and expertise that allow an independent property to perform above its weight.

Rattana is a new partner, and we look forward to sharing performance results as our work together matures.

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