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The Percentage Company

90/5, Moo 2, Vichit, Muang, Phuket, Thailand

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Katiliya Mountain Resort & Spa Chiang Rai

Katiliya Mountain

Katiliya Mountain Resort — Chiang Rai

Duration: 2026 – Present

Katiliya Mountain Resort is a destination mountain property in Chiang Rai, offering elevated views, tranquillity, and a sense of remove that defines the very best of Northern Thailand. As a new client, the resort partnered with The Percentage Company to build a complete digital and revenue infrastructure capable of matching the calibre of its physical product with an equally strong commercial engine.

The Challenges

A mountain resort trades on atmosphere and seclusion, but those same qualities make commercial visibility harder to achieve. Katiliya Mountain Resort needed to translate a powerful in-person experience into a digital presence that drives direct, profitable bookings. Their objectives included:

  • Building a direct booking channel strong enough to reduce reliance on third-party agents from the outset.

  • Deploying a property management system that streamlines operations across the resort.

  • Establishing a revenue management discipline calibrated to the seasonal rhythms of Northern Thailand tourism.

  • Creating a digital marketing presence that reaches the high-value, experience-led traveller the resort is built for.

The Solutions

The Percentage Company is delivering a complete full-service engagement for Katiliya Mountain Resort, encompassing custom website design and development, booking engine integration, Cloudbeds PMS implementation, and full OTA and revenue management. Our approach prioritises the direct channel as the foundation of the resort’s distribution, with OTA presence managed strategically to maintain reach without surrendering margin. The technology stack is configured to give the resort real-time visibility over performance, while our revenue management team works to optimise pricing against demand patterns specific to the destination.

The Scope

This is a comprehensive partnership covering technology deployment, distribution strategy, revenue management, and ongoing digital marketing. The Percentage Company functions as an extension of the resort’s own team, bringing the systems and commercial expertise that allow a remarkable property to perform as strongly online as it does in person.

Katiliya Mountain Resort is a new partner, and we look forward to sharing performance results as our work together matures.

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For years, our team of online & digital marketing experts have helped our clients in Thailand & around the world give their brands a unique & empowering overhaul to turn them into game-changing businesses.

Curious how much more revenue your Hotel or Resort business could be generating with the right digital marketing team & the right technology? Get in contact or send us your details for a FREE no-strings-attached Proposal!

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