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Tag: Fraud Protection

Payments, Impersonation & AI Scams Protecting Your Front Desk & Finance Team

Payments, Impersonation & AI Scams: Protecting Your Front Desk & Finance Team

The most expensive cyber attack most hotels will ever suffer won’t involve a hacker breaking into anything. It will involve a member of staff doing exactly what they were asked to do, by someone who wasn’t who they claimed to be….

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The Reservation Hijack: How Criminals Use Your OTA Extranet to Defraud Your Guests

The Reservation Hijack: How Criminals Use Your OTA Extranet to Defraud Your Guests

The most convincing scam message a guest will ever receive is one that knows their name, their dates, their room type and their booking reference. That’s exactly what criminals have been sending to hotel guests around the world for the past…

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PHP2Shell and Your Hotel Website What Happened, and the Questions to Ask This Week

PHP2Shell and Your Hotel Website: What Happened, and the Questions to Ask This Week

Last week, a large part of the internet quietly held its breath. On 20 October, the team behind PHP announced two critical security flaws in the language itself. Details leaked on social media the same day, before the fixes were ready….

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